Free Shipping To All 50 States

FAQ

  • What is the status of my order?
  • Your can check the status of your order through the email you provided when you placed your order.

  • I did not provide my email when I purchased, how can I track my order?
  • You can call or email us at 973-908-8499 or sales@vegky.com. We will be glad to update you with your tracking number.

  • How do I cancel an order I just placed?
  • If for any reason you find that you need to cancel an order, change an item in an order, or change the shipping address, please call us at 973-908-8499. Generally, we cannot cancel an order once it has shipped from the warehouse. Therefore, the sooner you call us, the better our chances of canceling the order in time.

  • How long will it take for me to receive my products?
  • Orders are typically processed within 24 business hours of an
    order being placed. You will the receive the products in 3-5 business
    days.

  • I did not receive my order but tracking shows it was delivered.
  • This situation happen at times, kindly check your mailbox or anyone from your household if they got a package for you. If none of them got your package, please inform us. You can call us at 973-908-8499 or send us an email at sales@vegky.com